• Crafting the right product mix
• Product design and adoption

• Predicting and Defining consumer
• Predicting purchasing behaviour
• Building future-proof tech stack 

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• Navigating a Chronically Online World
• Managing Online Reputation: handling online feedback, reviews, and social media interactions effectively
• Digital Well-being Strategies: promoting digital well-being among consumers, reduce digital overload, healthy online habits

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• Cutting-edge tech solutions
• Product, e-commerce, marketing, & loyalty
• Personalization, security, analytics, & payments

• Understanding Data
• How to find gems amongst data noise
• Streamlining data collection, understanding and utilisation

• Reducing returns and retaining profitability
• Returnee profiles: fraud detection, professional returnees
• Returns and impact on CX and brand
• Post-purchase Experience

• Understanding the Ad Dollar Journey
• In the ever-evolving digital landscape understanding where advertising dollars are going 
• How are retailers navigate the online advertising ecosystem
• Life dependent on algorithms

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• DTC needs to look beyond online
• Omni channel isn’t just for large retailers
• Optimizing Sales Channel Mix

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