DtC Forum 2025

CX, E-commerce & Returns

DX3 DTC
Forum 2025

Introducing the Inaugural DTC FORUM: CX, E-commerce & Returns FOR DTC
We are thrilled to unveil the inaugural DTC Forum, a groundbreaking addition to this year's conference designed to spotlight the future of DTC. This new stream will feature a series of specialized sessions and panels dedicated to exploring the latest trends, technologies, and strategies reshaping the DTC landscape.

From immersive discussions on the impact of artificial intelligence and programmatic DTC to innovative case studies showcasing successful campaigns, attendees will gain cutting-edge insights into how to effectively reach and engage audiences in an ever-evolving market.

CONFERENCES

RETAIL SUMMIT

Find out what top retailers are doing today to succeed!

This summit is packed with expert insights from leaders who shape the retail industry.Hear from some of the most innovative retail professionals and tech experts who help retailers do what they do best.

This is the place to be for anyone in the retail space who wants to move up in their career and grow their company.

AMAZON ADS MARKETING
INNOVATION SUMMIT

Discover how top marketers are breaking through the noise! Hear from marketing leaders who have built successful brands and run breakthrough campaigns that have supercharged their brands' growth.

From their stories, case studies, best tips, and taking part in interactive panel discussions, you can bring home new perspectives and actions to take your marketing skills to the next level.

EXHIBITION: LATEST IN RETAIL, MARKETING & TECHNOLOGY

Get up to speed on what's powering retailers' and marketers' success, from industry titans to up-and-coming challengers.

Experience the latest technology and innovation for yourself! This exhibition floor features the who's who of retail and marketing technology.

Don't get left behind—instead, learn from experts, with hands-on workshops hosted by experts on the floor.

DX3 TALKS: WORKSHOPS

Enjoy a variety of learning offerings and formats every afternoon at Dx3 Canada.

Dx3 Talks are designed to give you actionable advice to help you thrive as a professional and grow your business.

They are all about the how to: implementing strategies, new concepts, products, and expert advice.

Visit the Agenda page to view the schedule for the day

View Agenda page
DX3 DTC
Forum 2025

Key topics covered:

  • How to grow market share while maintaining product and delivery standards
  • Managing Online Reputation: handling online feedback, reviews, and social media interactions effectively
  • Returnee profiles: fraud detection, professional returnees
  • Unifying experience: social media, website, packaging, delivery
  • Over coming established history and store front footprint
  • Differentiating on CX and product innovation
  • Show me the money – payment solutions

Get all the event information

Register now