Retail Tech Trends & How Real-Time Data Will Change the Customer Experience

Harnessing Data
March 8, 2017 3:30pm - 4:30pm

The retail landscape is changing and technology is driving new methods of customer interaction and engagement. In this session, Moneris will walk through some of the key trends happening in retail and how certain technologies will drive change. Then Chatter Research will show how one technology trend in particular – the rising popularity of AI and chatbots – is paving the way for real-time feedback and data capture from consumers and how businesses can use the data to improve the customer experience.


Rob Cameron

Chief Product Officer Moneris

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