Session:

How to Optimize the Digital Experience

March 8, 2017 12:45pm - 1:45pm

Customers expects a relevant and connected experience, those organizations that connects in-the-moment customer intent with a relevant personalized experience are those that increase business outcomes and win market shares, those that keeps the “business as usual” approach are the who suffers.

Learn how you can assess where your organization are on the path to Lifetime Customers and based on current maturity, apply a crawl, walk, run approach to gain quick wins while adapting business models and experiences to the age of the connected customer.


Speakers

Lars Petersen

Vice President, Business Optimization Sitecore

Sponsored by: